FAQ

Payment method

Visa card, Master card, Paypal, Bank Transfer.

Shipping and Delivery

WHAT ARE DELIVERY OPTIONS?

-We offer domestic shipping and international shipping.

 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

-All international orders will be processed and shipped within 1-3 working days via DHL express upon successful payment.

-Due to Covid-19 situation DHL Express worldwide takes about 5-7 business days.

-During the holidays period delivery may be delayed by an additional 1-3 business days.

 

WHAT ARE YOUR SHIPPING RATES?

 

HOW DO I CHECK THE STATUS OF MY ORDER?

-You will receive an email updates on the status of your order.

Returns and Exchange

  1. We really hope that we serve you well, but if you are not satisfied with any of our pieces, you can contact us on the contact page with your order number included.
  2. All orders are refundable and exchangeable within 14 days after the delivery day, upon meeting the conditions below.
    – The tags must be attached to the items as they are shipped.
    – Items must be clean, unused, and not faulty.